About Us
We love helping businesses attract and retain loyal customers through exceptional hospitality principles. With over 30 years of experience in high-end hospitality, luxury services, and traditional household management, our mission is to provide businesses with the tools and training to create engaging and influential experiences for their clientele.
Our Founder
"I found my purpose in this life: To serve; throughout our life, we are all serving one or the other. Our lives are determined by how much it makes us or others joyful.”
I founded The London Butler Academy to make the Butler education accessible and affordable to all the serving hearts. To make this education of a selected few, to any business that is serving people and is serious about their legacy.
I endeavour to transform the experiences of your clients to wow, through a tried and tested framework. I have a background in managing stately homes and country houses and serving high-net-worth families. Having successfully established and run a business in the UK and Switzerland, I bring first-hand knowledge and experience to every project. I am humbled to have had the privilege of transforming people, properties and projects.
Our Philosophy
We are guided by integrity in what we do and commitment to our client's success.
“Every business is unique; one size does not fit all. Our ability to provide a bespoke solution that is growth- and sustainability-friendly for the client will decide our future”.
Our Services
- Business Consulting: Expert advice on implementing luxury hospitality strategies that resonate with your brand and attract loyal customers.
- Hospitality Training and Coaching: Tailored training programs for luxury establishments, hotels, and business staff to enhance service experiences and customer interactions.
- Hospitality professionals - One-to-one coaching to maximise their earnings.
- Household management systems and Butler Training: High net worth household management systems consulting and staff coaching.
Why Choose Us?
- Experience: Decades of experience with an excellent referral in high-end hospitality and luxury services.
- Expertise: In-depth knowledge of hospitality principles and their application in various settings.
- Commitment: A dedicated focus on transforming customer experiences and driving business success.
My Promise
I devote my time and energy to knowing You and Your clients’ challenges. I sincerely care for your outcome. I see myself as your partner who endeavours to be by your side. I will add value and clarify how to solve your issues. Together, we will implement ways and methods for your business to thrive. I will be with you until you evolve and grow, and we find a solution if you play by what it deserves.
